Planned
Integrate Microsoft Teams
PSA
Granular Permission Control
RMM
Ticket Queue Enhancements
PSA
Knowledge Base Edit Rights
PSA
Reporting enhancement: Custom fields
Platform
Reports in main dashboard
Platform
Asset management enhancement
Platform
Add last reboot time as threshold - [Feature board request]
RMM
Coming Soon
Support for Multiple Tabs
Platform
Reports navigation changes
Platform
Roles & Permissions
Platform
Webhook Management
Platform
Customer Page Enhancements- Atera for MSPs
Platform
Released
Ticket Page Enhancements [Q1, 2024]
PSA
Advanced Analytics Patching Data for Windows and Mac
RMM
Ticket Page Enhancements [Q1, 2024]
Devices Page Updates [Q1, 2024]
Sites Page Updates [Q1, 2024]
Scripting Interface Updates [Q1, 2024] - Feature board request
New and Improved Devices Page [Q1]
Update Atera agent remotely [Q1, 2024] - Feature board request
Custom SSL or LetsEncrypt SSL to allow https on custom domains in the customer portal [Q1, 2024] - Feature board request
Acronis Alerts [Q1, 2024] - Feature board request
SSO for the Customer Portal [Q1, 2024] - Feature board request
Add customers from Atera app [Q1, 2024] - Feature board request
Ticket Conversation Order [Q1, 2024] - Feature board request
Add a filter for device type in the customer device view [Q1, 2024] - Feature board request
Time entry total [Q1, 2024] - Feature board request
Rule for ticket submitter to not change ticket status [Q1, 2024] - Feature board request
Ticket Templates/Forms [Q1, 2024] - Feature board request
Update TeamViewer to latest version [Q1, 2024] - Feature board request
Recurring Tickets [Q1, 2024] - Feature board request
Give user permission to view other users tickets [Q1, 2024] - Feature board request
The New Ticket page, adding many capabilities [Q1 - Phase A, 2024] - Feature board request]
PSA
Automated ticket closing based on criteria. [Q1, 2024] - Feature board request
Assign new agents directly to folders [Q1, 2024] - Feature board request
Sort devices by patch status [Q1, 2024] - Feature board request
Sync "Email" Addresses from Azure AD rathar than "User Principal Name" [Q1, 2024] - Feature board request
Agent Activity Log
RMM
Add a resolution field to the ticket [Q1, 2024] - Feature board request
API calls for last private note in ticketid call [Q1, 2024] - Feature board request
Show ticket created date [Q1, 2024] - Feature board request
Mark ticket as SPAM [Q1, 2024] - Feature board request
Sorting Devices [Q1, 2024] - Feature board request
Supporting a private custom software repository [Q1, 2024] - Feature board request
Increase the number of Chocolatey applications for which patches are installed [Q1, 2024] - Feature board request
Show "applied to" in threshold profiles [Q1, 2024] - Feature board request
The ability to filter by "Available Patches" [Q1, 2024] - Feature board request
Ability to filter devices by last login or last reboot [Q1, 2024] - Feature board request
Add Battery health to API [Q1, 2024] - Feature board request
ability to schedule a one time reboot on a server after hours [Q1, 2024] - Feature board request
Assign Automation Profile to Folder in the Automation Profile section on the folder tab [Q1, 2024] - Feature board request
Ability to add comment through API [Q1, 2024] - Feature board request
Install Agent and assign to client AND folder [Q1, 2024] - Feature board request
Reboot all agents requiring reboot [Q1, 2024] - Feature board request
Clone Automation Profile [Q1, 2024] - Feature board request
Cynet integration [Q1, 2024]
Integrations
Select all on Devices page [Q2, 2024]
RMM
Improve software installation failure logs [Q2, 2024]
RMM
Load balancing for tech assignment [Q2, 2024]
PSA
New Agent Page
RMM
Default Form Selection
PSA
Advanced analytics patching data for Linux [Q2, 2024]
RMM
Advanced analytics software inventory [Q2, 2024]
RMM
Access Script-based Data [Q2, 2024]
RMM
Importing assets [Q2, 2024]
Platform
