Planned
Webhook Management
Platform
Reports in main dashboard
Platform
Integrate Microsoft Teams
PSA
Dynamic SLAs
PSA
Ticket relations (parent-child ticketing)
PSA
API enhancements
PSA
Group based permissions
PSA
Warranty management
ITSM
API endpoint - Get Asset
ITSM
Windows 11 upgrade advisor
RMM
Windows patch uninstallation
RMM
Patching dashboard improvements
RMM
Group based permissions
PSA
New Ticket page
PSA
Ticket replies from multiple emails
PSA
Seamless device to asset mapping
ITSM
Dell warranty management
ITSM
Device to asset mapping
ITSM
Enhanced CSV asset import
ITSM
Lenovo warranty management
ITSM
Multiple Devices per Contact
Platform
Search enhancements
Platform
Coming Soon
Customer Page Enhancements- Atera for MSPs
Platform
Agent 2.0 [Q4, 2024]
RMM
Winget software deployment and patching [Q1, 2025]
RMM
Logout policy - enforce global configurations [Q1, 2025]
Platform
Released
RedHat/CentOS Support for Linux [Q4, 2024]
RMM
Pinned details on Customer page [Q4, 2024]
Platform
Vulnerability reporting [Q4, 2024]
RMM
Patch failure feedback [Q4, 2024]
RMM
Attachment preview on Customer page [Q4, 2024]
Platform
Local timezone support for automation profiles [Q4,2024]
RMM
Knowledge Base Edit Rights [Q3, 2024]
PSA
Granular Permission Control [Q3, 2024]
RMM
Ticket Page Enhancements [Q1, 2024]
PSA
Advanced Analytics Patching Data for Windows and Mac
RMM
Ticket Page Enhancements [Q1, 2024]
Devices Page Updates [Q1, 2024]
Sites Page Updates [Q1, 2024]
Scripting Interface Updates [Q1, 2024] - Feature board request
New and Improved Devices Page [Q1]
Update Atera agent remotely [Q1, 2024] - Feature board request
Custom SSL or LetsEncrypt SSL to allow https on custom domains in the customer portal [Q1, 2024] - Feature board request
Acronis Alerts [Q1, 2024] - Feature board request
SSO for the Customer Portal [Q1, 2024] - Feature board request
Add customers from Atera app [Q1, 2024] - Feature board request
Ticket Conversation Order [Q1, 2024] - Feature board request
Add a filter for device type in the customer device view [Q1, 2024] - Feature board request
Time entry total [Q1, 2024] - Feature board request
Rule for ticket submitter to not change ticket status [Q1, 2024] - Feature board request
Ticket Templates/Forms [Q1, 2024] - Feature board request
Update TeamViewer to latest version [Q1, 2024] - Feature board request
Recurring Tickets [Q1, 2024] - Feature board request
Give user permission to view other users tickets [Q1, 2024] - Feature board request
The New Ticket page, adding many capabilities [Q1 - Phase A, 2024] - Feature board request]
PSA
Automated ticket closing based on criteria. [Q1, 2024] - Feature board request
Assign new agents directly to folders [Q1, 2024] - Feature board request
Sort devices by patch status [Q1, 2024] - Feature board request
Sync "Email" Addresses from Azure AD rathar than "User Principal Name" [Q1, 2024] - Feature board request
Agent Activity Log
RMM
Add a resolution field to the ticket [Q1, 2024] - Feature board request
API calls for last private note in ticketid call [Q1, 2024] - Feature board request
Show ticket created date [Q1, 2024] - Feature board request
Mark ticket as SPAM [Q1, 2024] - Feature board request
Sorting Devices [Q1, 2024] - Feature board request
Supporting a private custom software repository [Q1, 2024] - Feature board request
Increase the number of Chocolatey applications for which patches are installed [Q1, 2024] - Feature board request
Show "applied to" in threshold profiles [Q1, 2024] - Feature board request
The ability to filter by "Available Patches" [Q1, 2024] - Feature board request
Ability to filter devices by last login or last reboot [Q1, 2024] - Feature board request
Add Battery health to API [Q1, 2024] - Feature board request
ability to schedule a one time reboot on a server after hours [Q1, 2024] - Feature board request
Assign Automation Profile to Folder in the Automation Profile section on the folder tab [Q1, 2024] - Feature board request
Ability to add comment through API [Q1, 2024] - Feature board request
Install Agent and assign to client AND folder [Q1, 2024] - Feature board request
Reboot all agents requiring reboot [Q1, 2024] - Feature board request
Clone Automation Profile [Q1, 2024] - Feature board request
Cynet integration [Q1, 2024]
Integrations
Select all on Devices page [Q2, 2024]
RMM
Improve software installation failure logs [Q2, 2024]
RMM
Load balancing for tech assignment [Q2, 2024]
PSA
New Agent Page
RMM
Default Form Selection
PSA
Advanced analytics patching data for Linux [Q2, 2024]
RMM
Advanced analytics software inventory [Q2, 2024]
RMM
Access Script-based Data [Q2, 2024]
RMM
Importing assets [Q2, 2024]
Platform
Splashtop for Linux
RMM
Advanced scripting permissions [Q3, 2024]
RMM
Roles & Permissions [Q3, 2024]
Platform
Ticket queue enhancements [Q3, 2024]
PSA
KB Roles & permissions [Q3, 2024]
PSA
More granular technician time entries and reporting [Q3, 2024] - Feature board request
PSA
Append original ticket when customer replies to automated notification rather than creating a new ticket. [Q3, 2024] - Feature board request
PSA
Notification on Ticket Assignment [Q3, 2024] - Feature board request
PSA
Active Directory integration for new users [Q3, 2024] - Feature board request
Separate permissions to edit the knowledge base [Q3, 2024] - Feature board request
Auto Refresh Atera Ticket Management Interfaces [Q3, 2024] - Feature board request
Add Public Holidays for Business hours [Q3, 2024] - Feature board request
PSA
Form templates ticket automation rules [Q3, 2024] - Feature board request
PSA
Unassigned Ticket widget for dashboard [Q3, 2024] - Feature board request
PSA
Exclude holidays from SLAs [Q3, 2024]
PSA
Manual software patching [Q3, 2024]
RMM
Patching dashboard [Q4, 2024]
RMM
New role page [Q3, 2024]
Platform
New asset management fields [Q4, 2024]
Platform
Add last reboot time as threshold - [Feature board request] [Q3, 2024]
RMM
Custom fields in advanced reports [Q3, 2024]
Platform
Reporting enhancement: Custom fields [Q4, 2024]
Platform
Reports navigation changes [Q4, 2024]
Platform
Report Menu [Q4, 2024]
Platform
Splashtop Premium
RMM
Expanded third-party software repository
RMM
Installation report [Q4, 2024]
MarketPlace
Usage breakdown report [Q4, 2024]
MarketPlace
Technician availability [Q4, 2024]
PSA
